Like many other websites, Our Website actively collects information from our visitors either by asking you with specific questions or by permitting you to communicate directly with us via e-mail.
Some of the information that you submitted may be personally identifiable information (that is, information that can be uniquely identified with you, e.g. your full name, address, e-mail address, phone number, etc).
In a few areas on Our Website, we ask you to provide information that will enable us to verify whether you are entitled to access and use certain information, materials or services available from Our Website, or to enable us to enhance your site visit, to assist you with customer service or technical support issues, to follow up with you after your visit or to otherwise support your customer relationship with Wolters Kluwer Hong Kong. It is completely optional for you to participate. However, failure to participate may mean that you cannot access and use certain information, materials or services.
As you navigate through Our Website, certain information can be passively collected (i.e., gathered without your actively providing the information) through various technologies and means, e.g. Internet Protocol addresses, cookies, Internet tags and navigational data collection.
Our Website uses Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non- personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.
A “cookie” is a bit of information that a web site sends to your web browser that helps the site remember information about you and your preferences.
“Session” cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
You can also set your browser to block the placing of cookies at all, but you should realize that this can limit the use of our websites or services. You can find more information about cookies at www.cookiecentral.com/faq.
We furthermore shares personal customer information as follows:
We send personal customer information to third-party subcontractors and agents that work on our behalf to provide certain services. These third parties do not have the right to use the personal customer information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the personal customer information and are restricted from using such information in any way not expressly authorized by us.
From time to time, on a limited basis, we share with trustworthy third parties contact information of our customers so that such third parties can promote their products and services. When completing the electronic order form of a specific product or service, you will be able to tick the appropriate box to indicate that you do not wish your information to be used for mailing purposes, including disclosure to third parties. You can also restrict us from using your information for this purpose at any time by e-mailing us via firstname.lastname@example.org.
If you subscribe to our e-mail alerts, we collect your e-mail address. This address will only be used for keeping you informed as indicated. If you wish to unsubscribe from our e-mail alert list, you can do so at any moment as indicated in each e-mail you received or by contacting us through email@example.com.
To keep your personally identifiable information accurate, current and complete, please contact us about any incorrect information. We will update or correct personally identifiable information in our possession that you have previously submitted via Our Website.
We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from Our Website may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on Our Website, it is your responsibility to safeguard them.